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Meeting Notes & Resources

Creative Compensation and Total Rewards to Retain Different Generations (M. Maciekowich)

Effectively Measuring & Rewarding Customer Service Competency & Performance (M. Maciekowich)

Customer Service Skills Self-Assessment (M. Maciekowich)

Performance Evaluation Model (Customer Service) (M. Maciekowich)

What’s New with You? Trends in Benefits and Compensation (W. Skeates/J. Round)

Conducting Harassment Training and Investigations (R. Page)

Tough Times - Re-engaging Survivors After Layoffs (J. Sheff)

Understanding Military Deployment for HR Professionals (D. Wheel)

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